Data Analyst & Business Insight Specialist

Turning raw conversation data into actionable business strategies.

Currently driving customer success analytics at Convin.ai. Skilled in SQL, Python, and Power BI.

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Technical Toolkit

Bridging the gap between complex data and clear visualization.

Data Analysis

Advanced SQL Queries, Python (Pandas, NumPy), Data Cleaning & EDA.

SQLPythonExploratory Analysis

Visualization

Interactive Power BI dashboards, KPI Tracking, Tableau, and Excel Pivots.

Power BITableauGoogle Slides

Business Ops

Customer Success Metrics, Ticket Analysis (Jira), Win-Loss Reporting.

RetoolJiraCRM Systems

Professional Experience

Jul 2025 - Present

Data Labs Intern

Convin.ai | Bangalore, India

  • Client Success: Supported account management by analyzing client-wise conversation data using Convin Postcall and Voicebot.
  • Data Engineering: Converted call recordings into structured transcripts via Retool to track account health.
  • Reporting: Created validated queries to analyze win-loss and performance data, ensuring dashboard accuracy.
  • Visualization: Delivered account-level dashboards using Power BI and Excel while monitoring support tickets via Jira.
SQLRetoolPower BIJira

Featured Projects

End-to-end data pipelines from extraction to insight.

Credit Risk Analysis & Prediction

Analyzed financial data of 30,000+ banking customers to evaluate default risk. Implemented logistic regression models achieving 78% accuracy.

Python SQL ML
View on GitHub

E-commerce Sales Dashboard

Extracted sales data via SQL and performed rigorous data cleaning. Built interactive Power BI dashboards to highlight product performance and customer behavior.

MySQL Power BI
View on GitHub

Education

B.E. in Electronics & Communication

NIE Institute of Technology | CGPA: 6.74/10

Certifications & Achievements

  • GeeksforGeeks Data Analytics Program
  • Client Appreciation from Flipkart & Titan (during Internship)